Michael D. Regan
Everest Consulting Group, Inc.
3717 Evander Way
Raleigh, NC 27613
Dear Mike,
The results of your work with us (both financial and emotional) are lasting. We are on a pace to break our old one-week production record on the Durango line by 10% and surpass the last three-week average by 22%. Our quality rate has improved on the Dakota from 91.7% to 96.1%, and on the Durango from 92.7% to 94.2%. Our business has embraced the belief that rapid, sustainable improvement is possible.
I believe John Beane’s up-front preparation proved invaluable. He worked very hard at clarifying the scope and understanding the expectations we had. This gave me more comfort in working with a consultant than I have ever experienced. Normally, I am used to someone coming in and pushing their "canned" answer. I felt your approach was tailored specifically to our needs.
In conclusion, you have exceeded my expectations. We will need more help down the road, and I hope to work with you again in the future.
Sincerely,
Mike Hostnik
Operations Leader
