Dear Mike,
I want to thank you for the work you and your consultants did in our plant and office areas. The results included:
· WIP reduced by 73%, floor space by 50%, setup time by 85%, and lead time from 23 to 10 days.
· 5S, standard work, and visual scheduling established in welding, all of which produced substantial improvements in lead-time and quality.
· We’ve met our goals in the purchasing to A/P process of twenty-four hours dock-to-stock and 50% reduction in exceptions. We have also been pleased with the results of your work with us on the customer order to A/R process.
You have been a great fit with our culture. We enjoyed seeing you and your people set the example by getting dirty cleaning ten-year-old grease off our fixtures. You pushed us in new directions, and you understood where we were not ready to change.
Thanks again, and I look forward to seeing you soon.
Regards,
Donald R. Lindsey
Chairman and CEO
Exotic Metals Forming Company, Inc.
Subsequently won the Boeing Supplier Of The Year Award for the year 2000