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August 30, 2006
Teva Pharmaceuticals : High Performance Teams The Right formula For Success

Teva Pharmaceuticals Industries Ltd. is among the top 20 pharmaceutical companies in the world and a leader in the generic pharmaceutical market.


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October 12, 2005
Labels Are For Groceries Not For People
It's Not The Difficult People, It's The Difficult Behavior
It’s a human tendency to identify people as being difficult or easy to get along with and that affects how we interact with them. The question is - are some people difficult or is it their behavior that bothers us?

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April 6, 2005
The Competitor Within: Complacency
Complacency: A feeling of self contentment or satisfaction; gratification. (Definition provided by the American Heritage Dictionary 2000)

Some months back in an interview the Chairman of Toyota, Hiroshi Okuda, identified complacency as his biggest fear for the company’s future.


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February 3, 2004
Drop the Toolbelt and No One Gets Hurt!
The issues facing manufacturers today aren’t new but certainly for many sectors there is a new urgency. Global competition is changing the rules on how to compete and the change is not temporary. Ten of the top forty exporters in China are US companies. Unfortunately there a tremendous number of small and mid sized companies who don’t have this as an option and they’re scrambling.
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March 25, 2003
What Would You Give To Be On A Team?
The fact is most people won’t give up much voluntarily to be on a team. A successful supervisor can get each member to believe that by making the team’s goals the first priority they’re satisfying their individual goals. This sounds so simple but it’s much easier said than done. We have evidence that establishing team performance measures alone doesn’t solve this problem.
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November 19, 2002
WHAT SHOULD YOU EXPECT FROM YOUR SUPERVISORS?
Almost every organization we’ve talked to over the past few years has hired or trained a dedicated staff of “process improvement experts.” They are called (among other titles) continuous improvement coordinators, kaizen event leaders, lean manufacturing coordinators, six-sigma black belts, or more recently, lean-sigma team leaders.
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August 10, 2002
LEAN TO STAY
Timothy Aeppler, in a July 1st, 2002 Wall Street Journal article, ”Tricks of the Trade, On Factory Floors, Top Workers Hide Secrets to Success”, writes about Blackmer/Dover Resources Inc. in Grand Rapids, Michigan. He recounts how the management team bypassed the floor workers in making improvements to the manufacturing process. After failing miserably the management team was fired...
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July 2, 2002
WANT STRONG TEAMS? DON'T BE A WIMPY LEADER
Is it wrong for a manager to use his/her authority in a teaming environment? No. In fact, some employees will oppose teaming, and if you do not correct them your teams will disintegrate. I will give you an example based on a situation that actually happened. In it, Pete the supervisor brings Roger the plant manager a problem, and Roger knows how to use his authority appropriately.
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January 16, 2002
SHOULD TEAM MEMBERS ROTATE THE ROLE OF TEAM LEADER?
Should team members rotate the role of team leader? We say NO.
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August 30, 2001
MODIFY YOUR OPEN DOOR POLICY AND BECOME A BETTER LEADER
The "open door policy" sounds good. Anyone can walk into your office at any time to discuss any issue. At first glance, it seems to promote openness and communication. What it does not promote is your ability to be a leader. If you want to be the type of manager or supervisor who takes the initiative to improve your department instead of spending every day reacting to (literally) every problem that comes walking through your door, you need to spend at least one hour of uninterrupted time by yourself each day to work, think, and learn.
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March 9, 2001
THREE KEYS TO BREAKTHROUGH LEADERSHIP

Eighty-four percent of the people in a typical organization are individual contributors, meaning that they report to a first-line supervisor. As a result, the leadership abilities of your first-line supervisors determine the performance of most of your people.

  Are the supervisors in your company fire-fighters or leaders?


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September 17, 2000
HOW TO GET EMPLOYEES TO THINK OF IMPROVEMENT IDEAS
Are your first line supervisors fire-fighters or leaders? Fire-fighters (also known as traditional supervisors) do little more than administrative work and conflict resolution. Leaders (also known as coaches) motivate their people to improve quality, cost, and speed for the benefit of everyone in the company.
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June 10, 2000
THE BIGGEST BARRIER TO REAL TEAMS: TRADITIONAL SUPERVISORS

No matter what kind of training you give your individual contributors, if you still have traditional supervisors, your efforts to implement teams will fail. Why?


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May 7, 2007
Business Process Management…Buckle Up!
BPM: It's here
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August 15, 2005
Lean...The Emerging After Market

Do you recall the old saw, “It’s hard to remember that your initial goal was to drain the swamp when you’re up to your petoot in alligators?” For an increasing number of companies we speak to lean has become an alligator magnet with devastating consequences.


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December 15, 2004
Lean & The Global Economy

Global Econony: The Noise In The Living Room

“Tom, Tom, wake up. Come on, come on, someone is downstairs in the living room. I heard them,” Mary said as she was trying to desperately trying to wake her husband.

“What? What’s the matter?” Tom asked as his eyes shot open as he sat up. He glanced at the clock; it read 2:23AM.

 “I’ve been listening for the last twenty minutes and now I just heard something break. What should we do? Call the police?” she asked as she picked up the handset.

“Just a minute, let's make sure first that there really is someone downstairs before we call in a false alarm,” Tom said in a voice that seemed less than convincing. “I’ll go part way down the stairs and see if I can see anything. Wait for my signal,” Tom said as he headed for the bedroom door.

He felt a dagger like chill down his back even though he just left the warm covers of the bed. He jacked up his courage, opened the bedroom door and …..


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August 19, 2004
Standard Work Is Hard Work
Standard work is one of the cornerstone’s of lean that many companies overlook which can later come back to haunt them. 5S, set-up reduction, value stream mapping, cells, etc… all have immediate benefits when implemented correctly. The benefits are most times visual; you can see where the waste is being eliminated.
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December 6, 2002
WHY KAIZEN EVENTS?...AND SEVEN TOP TIPS
What are "kaizen events," and how can you use them to improve quality, cost, delivery, and morale on the shop floor and in the office?
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October 10, 2002
A Salesman's Encounter With Kaizen
“Curtis, let me make this real simple for you. Either our order is on our loading dock by 8AM Thursday or you don’t have an order. You did the same thing to us with the last order, but this time it is in your hands. Either the order is here and you have a customer or it’s not and you don’t. I’m okay with it either way. Don’t call back with any more excuses.” Click.
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July 25, 2002
HOW TO USE VALUE ADDED ANALYSIS TO IMPROVE THE BOTTOM LINE
Do you want to achieve lower cost, higher quality and faster delivery (either on the manufacturing floor or in the office)? Start thinking of all the work that happens in your organization as processes – steps done one after another. Then understand that eliminating process steps improves delivery (fewer steps take less time), reduces cost (fewer steps cost less money) and improves quality (fewer opportunities to make mistakes or have problems).

So, how do you eliminate process steps? Glad you asked…


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June 12, 2001
KAIZEN IN A NY MINUTE

Set up for the press took over nine hours before the event and six after the event. As a result after several weeks WIP was reduced 73% and customer on time delivery improved 41%. It was anticipated when engineering was able to get involved that the set up could be reduced to less than two hours in a follow on event.

After weeks of training 5S became the work standard for the entire plant and as a result re-work was reduced 33%.

After calculating the takt time of the new robotics equipment productivity in the cell increased 38% while decreasing WIP by over 50%. With cooperation from the supply chain it was believed that further double digit improvements could be achieved in both of these measures.


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April 2, 2001
Why Reduce Setup Time?
Many people think the reasons to reduce setup time are: (1) to reduce the amount of labor needed to do each setup and (2) to increase the capacity of the equipment by having it down less for setups. Sounds logical.
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January 5, 2000
5S: THE FOUNDATION OF LEAN OPERATIONS
How should you start your lean manufacturing transformation? By implementing "5S" immediately. 5S is a strategy for attaining workplace organization and cleanliness, and it will do more for your quality, productivity and morale than any other lean manufacturing improvement tactic.
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